Terms of service

Welcome to Luceralo. By accessing or using our website (luceralo.ca), you agree to be bound by the following Terms of Service. If you do not agree, please do not use our site.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By using our site, you confirm that you are at least the age of majority in your jurisdiction.

2. Products & Services

All products sold by Luceralo are made to order. Product colors and appearance may vary slightly due to screen settings or manufacturing processes. We make every effort to display products accurately.

3. Pricing & Payments

All prices are listed in the currency selected at checkout. We reserve the right to change prices or discontinue products at any time without notice. Payment must be received in full before an order is processed.

4. Order Accuracy

Customers are responsible for providing accurate shipping and contact information. Luceralo is not responsible for orders delivered to incorrect addresses provided at checkout.

5. Shipping

Shipping times are estimates and may vary due to production time, carrier delays, or customs processing. Luceralo is not responsible for delays outside our control.

6. Returns & Refunds

Please review our Return & Refund Policy for detailed information. By placing an order, you agree to that policy.

7. Intellectual Property

All content on this site, including logos, designs, text, images, and branding, is the property of Luceralo and may not be copied, reproduced, or used without written permission.

8. Prohibited Use

You may not use our site or products for any unlawful purpose, to violate any laws, or to infringe upon the rights of others.

9. Limitation of Liability

Luceralo shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the site.

11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Canada.

12. Contact Information

For questions regarding these Terms, please contact us at:

luceraloshop@gmail.com